Troubleshooting
Fix the problem.
Start with the symptom. Each guide puts the fastest documented checks first.
Clock and start/stop
The tempo will not follow, or playback will not start with the master. Choose your exact model below.
- Korg Prophecy arpeggiator won't sync to external MIDI clock
- Korg volca keys keeps its own tempo with MIDI clock
- Roland TR-8S is not following external MIDI clock
- Roland TR-8S is not sending MIDI clock, Start or Stop
- Korg minilogue won’t sync to external MIDI clock
- Novation Circuit Tracks ignores external MIDI clock
- Elektron Syntakt won't follow external clock
- Elektron Digitone follows tempo but will not start with the master
- Elektron Octatrack MKII waits after receiving Start
- Elektron Analog Rytm MKII will not run from external clock
- Korg monologue sequencer won’t follow external clock
- Korg KP3+ won't follow external MIDI clock
- Korg KAOSSILATOR PRO+ ignores the intended external clock
- Behringer TD-3 pattern will not run without other gear
- Behringer EDGE sequencer will not follow the intended clock
- Korg drumlogue sequencer stops after changing clock source
- Korg opsix won't follow external MIDI clock
- Korg wavestate tempo features stop without an external clock
- Korg microKORG arpeggiator is not following external MIDI clock
- Roland SP-404MKII is not following external MIDI clock
- Korg volca bass keeps its own tempo with MIDI clock
- Korg volca beats keeps its own tempo with MIDI clock
- Arturia KeyStep sequencer won’t run on its own
- Arturia DrumBrute Impact receives clock but won’t start
- Teenage Engineering Original OP-1 won’t follow USB MIDI clock
- Korg Original KRONOS will not follow the computer’s clock
- Roland SH-4d ignores MIDI clock with EXT CLK IN connected
- Korg minilogue xd is not following external MIDI clock
- Native Instruments Maschine MK3 setup sends no clock from the plug-in
MIDI connected, but no notes
A controller or sequencer is connected, but the receiving instrument stays silent. Choose your exact model below.
- Arturia MicroFreak is not receiving MIDI on the intended channel
- Novation Circuit Tracks MIDI track won’t play an external synth
- Korg minilogue is not receiving MIDI notes
- Korg Prophecy is not responding to incoming MIDI notes
- Arturia MiniFreak receives no sound from an external keyboard
- Elektron Digitone is silent from an external keyboard
- Akai Professional MPC One sends clock but no notes to a synth
- Akai Professional A connected controller is missing from MPC One’s track input
- Alesis SR-16 follows clock but does not play MIDI drum notes
- Korg volca bass won’t respond to MIDI notes
- Korg volca keys won’t respond to MIDI notes
- Korg volca beats won’t respond to MIDI notes
- Roland SP-404MKII external MIDI notes are not triggering pads
- Korg monologue receives USB notes but not DIN MIDI
- Roland A USB MIDI keyboard won't play SH-4d directly
- Novation Bass Station II won’t pass computer MIDI to another synth
- Teenage Engineering Original OP-1 ignores notes from a USB MIDI track
- Native Instruments Maschine MK3 pads do not control another MIDI instrument
- Elektron Octatrack MIDI input stops working on one track
- Elektron Syntakt MIDI OUT sends no MIDI data
- Elektron Analog Rytm MKII sends no notes from its pads
Silent keys or doubled notes
The keyboard is silent, or one played note comes back twice through a sequencer. Choose your exact model below.
- Arturia MicroFreak keyboard sends MIDI but makes no sound
- Korg Prophecy keyboard makes no sound after a MIDI setup
- Korg Prophecy notes trigger twice with a sequencer
- Korg minilogue xd plays doubled notes with a DAW
- Novation Bass Station II keys are silent but MIDI still works
- Arturia MiniFreak keys are silent after connecting a DAW
- Korg wavestate plays duplicate notes with a DAW
- Korg opsix plays doubled notes when a DAW returns MIDI
Patch changes and saving
The wrong patch is selected, a message is ignored, or settings disappear after power-off. Choose your exact model below.
- Korg Prophecy ignores Program Change messages
- Korg KP3+ MIDI settings disappear after power-off
- Korg KAOSSILATOR PRO+ forgets the MIDI channel
- Korg Original KRONOS clock setting does not stay saved
- Arturia DrumBrute Impact ignores remote pattern changes
- Teenage Engineering OP-1 field selects the wrong sound slot over MIDI
- Akai Professional MPC500 sequence or sample data is missing after restart
Browse fixes by device
Korg / Prophecy
Common fixes
Manufacturer documented
Prophecy arpeggiator won't sync to external MIDI clock
The arpeggiator runs at its own speed or does not start with your external clock.Manufacturer documented
Prophecy keyboard makes no sound after a MIDI setup
The keys still transmit MIDI, but the Prophecy itself is silent.Manufacturer documented
Prophecy notes trigger twice with a sequencer
A sequencer returns the same notes you play to the Prophecy.Manufacturer documented
Prophecy is not responding to incoming MIDI notes
An external keyboard or sequencer sends notes, but the Prophecy does not play.Manufacturer documented
Prophecy ignores Program Change messages
A sequencer sends a patch change but the expected program is not selected.Manufacturer documented
Prophecy does not receive SysEx data
An editor or librarian sends System Exclusive data that the Prophecy ignores.
Prophecy arpeggiator won't sync to external MIDI clock
The arpeggiator runs at its own speed or does not start with your external clock.Manufacturer documented
Prophecy keyboard makes no sound after a MIDI setup
The keys still transmit MIDI, but the Prophecy itself is silent.Manufacturer documented
Prophecy notes trigger twice with a sequencer
A sequencer returns the same notes you play to the Prophecy.Manufacturer documented
Prophecy is not responding to incoming MIDI notes
An external keyboard or sequencer sends notes, but the Prophecy does not play.Manufacturer documented
Prophecy ignores Program Change messages
A sequencer sends a patch change but the expected program is not selected.Manufacturer documented
Prophecy does not receive SysEx data
An editor or librarian sends System Exclusive data that the Prophecy ignores.
Korg / minilogue
Common fixes
Manufacturer documented
minilogue is not receiving MIDI notes
A keyboard, sequencer or interface is sending notes, but the original minilogue does not respond.Manufacturer documented
minilogue won’t sync to external MIDI clock
The sequencer or tempo stays internal instead of following a MIDI clock source.
minilogue is not receiving MIDI notes
A keyboard, sequencer or interface is sending notes, but the original minilogue does not respond.Manufacturer documented
minilogue won’t sync to external MIDI clock
The sequencer or tempo stays internal instead of following a MIDI clock source.
Roland / TR-8S
Common fixes
Akai Professional / MPC500
Common fixes
Roland / SP-404MKII
Common fixes
Manufacturer documented
SP-404MKII is not following external MIDI clock
The SP-404MKII tempo remains internal rather than following a clock source at MIDI IN.Manufacturer documented
SP-404MKII external MIDI notes are not triggering pads
A keyboard or sequencer is connected, but its notes do not play the intended SP-404MKII samples.
SP-404MKII is not following external MIDI clock
The SP-404MKII tempo remains internal rather than following a clock source at MIDI IN.Manufacturer documented
SP-404MKII external MIDI notes are not triggering pads
A keyboard or sequencer is connected, but its notes do not play the intended SP-404MKII samples.
Arturia / MicroFreak
Common fixes
Manufacturer documented
MicroFreak keyboard sends MIDI but makes no sound
The MicroFreak appears silent from its own keyboard after setting up a sequencer or DAW.Manufacturer documented
MicroFreak is not receiving MIDI on the intended channel
A controller or DAW is sending MIDI, but the MicroFreak does not respond to the expected notes.
MicroFreak keyboard sends MIDI but makes no sound
The MicroFreak appears silent from its own keyboard after setting up a sequencer or DAW.Manufacturer documented
MicroFreak is not receiving MIDI on the intended channel
A controller or DAW is sending MIDI, but the MicroFreak does not respond to the expected notes.
Korg / microKORG (2002)
Common fixes
Manufacturer documented
microKORG arpeggiator is not following external MIDI clock
The original microKORG arpeggiator runs at its own speed instead of the external sequencer tempo.Manufacturer documented
microKORG is not receiving a supported SysEx data dump
A compatible data dump is sent, but the original microKORG does not accept it.
microKORG arpeggiator is not following external MIDI clock
The original microKORG arpeggiator runs at its own speed instead of the external sequencer tempo.Manufacturer documented
microKORG is not receiving a supported SysEx data dump
A compatible data dump is sent, but the original microKORG does not accept it.
Korg / minilogue xd
Common fixes
Manufacturer documented
minilogue xd plays doubled notes with a DAW
One played note sounds twice after routing the minilogue xd through a DAW or sequencer.Manufacturer documented
minilogue xd is not following external MIDI clock
The minilogue xd keeps its own tempo instead of following a connected MIDI master.
minilogue xd plays doubled notes with a DAW
One played note sounds twice after routing the minilogue xd through a DAW or sequencer.Manufacturer documented
minilogue xd is not following external MIDI clock
The minilogue xd keeps its own tempo instead of following a connected MIDI master.
Elektron / Digitakt (original)
Common fixes
Korg / monologue
Common fixes
Korg / volca bass
Common fixes
Korg / volca keys
Common fixes
Korg / volca beats
Common fixes
Arturia / KeyStep
Common fixes
Arturia / DrumBrute Impact
Common fixes
Novation / Circuit Tracks
Common fixes
Manufacturer documented
Circuit Tracks MIDI track won’t play an external synth
The internal synths play, but the synth connected to a MIDI track is silent.Manufacturer documented
Circuit Tracks ignores external MIDI clock
Circuit Tracks continues at its own tempo while another device is the clock master.
Circuit Tracks MIDI track won’t play an external synth
The internal synths play, but the synth connected to a MIDI track is silent.Manufacturer documented
Circuit Tracks ignores external MIDI clock
Circuit Tracks continues at its own tempo while another device is the clock master.
Novation / Bass Station II
Common fixes
Teenage Engineering / OP-1 original
Common fixes
Teenage Engineering / OP-1 field
Common fixes
Elektron / Syntakt
Common fixes
Arturia / MiniFreak
Common fixes
Ableton / Push 2
Common fixes
Moog / Mother-32
Common fixes
Moog / DFAM
Common fixes
Korg / wavestate
Common fixes
Korg / opsix
Common fixes
Korg / drumlogue
Common fixes
Roland / SH-4d
Common fixes
Korg / KAOSS PAD KP3+
Common fixes
Elektron / Digitone (original)
Common fixes
Elektron / Octatrack MKII
Common fixes
Elektron / Analog Rytm MKII
Common fixes
Akai Professional / MPC One
Common fixes
Alesis / SR-16
Common fixes
Native Instruments / Maschine MK3
Common fixes
Behringer / TD-3
Common fixes
Behringer / EDGE
Common fixes
Korg / KRONOS (original)
Common fixes
Korg / KAOSSILATOR PRO+