Fast answer

In Utility → MIDI → Input Chan, select the channel sent by the controller or DAW. Then send one note on that same channel. Do not confuse Input Chan with the separate Output Chan setting.

Try these checks

  1. Identify the MIDI channel used by the controller or DAW track.
  2. Open Utility → MIDI → Input Chan on the MicroFreak.
  3. Choose the matching channel, or use All only when receiving every channel is intentional.
  4. Send one note and confirm it reaches the MicroFreak.

Diagnose it

Does the sender use the same channel selected by Input Chan?

Yes: Check the physical/USB route and the sender’s output selection.

No: Match Input Chan to the sender before testing again.

Did you change Output Chan instead?

Yes: Output Chan controls what the MicroFreak sends; set Input Chan for received notes.

No: Confirm the source actually transmits the selected channel.

What should happen

A note on the selected input channel reaches the MicroFreak.

Why this happens

Arturia documents Input Chan and Output Chan separately in Utility → MIDI, including the example of setting Input Chan to match an external controller.

If it still doesn’t work

Check the connections and settings described above. If your device behaves differently, email us with its model, firmware version and the steps you tried.

All MicroFreak fixes

More about MicroFreak

Arturia MicroFreak guide · MIDI reference

Similar symptoms on other gear

These guides cover other models. Use the instructions for the device you are setting up.

References

Sources & review

Sources reviewed: . Documentation does not replace a physical hardware test.

Sections reviewed: User Manual 5.0.1, §17.5 About MIDI channels.