Leave User mode to restore Push 2's normal Live controls. If that does not help, check the USB connection and that Live is running.
Try these checks
- Check whether Push 2 is in User mode.
- Press User to leave that mode and return to its built-in Live behavior.
- If the normal controls still do not respond, check the computer USB connection and running Live session.
Diagnose it
Is User mode active?
Yes: Toggle User to return to the normal control surface.
No: Check the connection and Live's automatic detection.
What should happen
The built-in control surface becomes available again outside User mode.
Why this happens
User mode is intended for custom MIDI mappings, not the standard Live workflow.
If it still doesn’t work
Check the connections and settings described above. If your device behaves differently, email us with its model, firmware version and the steps you tried.
All Push 2 fixesMore about Push 2
Sources & review
Sources reviewed: . Documentation does not replace a physical hardware test.
- Using Push 2 — Live manual · Ableton · Live 12 online manual · chapter 36 · last checked 2026-10-07
Sections reviewed: §36.1, Setup; §36.9, Push 2 Control Reference.