Check the rear sync switches. If KeyStep is set to USB, MIDI or Sync In, it is waiting for that clock source. Select Internal for standalone operation.
Try these checks
- Read the rear-panel sync diagram and select Internal for a standalone test.
- Choose a stored sequence or arpeggiator, then press Play and play the required keys.
- If external sync is needed, select the matching input and start that source’s clock.
Diagnose it
Is an external sync mode selected?
Yes: Supply that clock or select Internal.
No: Check the sequence and playback mode.
What should happen
Standalone playback uses KeyStep’s tempo; an external mode follows its selected clock.
Why this happens
External sync modes depend on incoming timing and do not use the Rate knob as a running master tempo.
If it still doesn’t work
Check the connections and settings described above. If your device behaves differently, email us with its model, firmware version and the steps you tried.
All KeyStep fixesSources & review
Sources reviewed: . Documentation does not replace a physical hardware test.
- KeyStep User Manual · Arturia · Original KeyStep, manual file 1.1.2 · last checked 2026-10-03
Sections reviewed: §1.3.7; §6.1–6.2.