Save the data before powering off. Akai’s Quick Start Guide states that entered data and audio are deleted at shutdown unless saved.
Try these checks
- Before power-off, go to the MPC500 save/load workflow.
- Save the current work to the intended storage destination.
- Confirm the saved file is present before shutting down when the work matters.
Diagnose it
Was the session explicitly saved before power-off?
Yes: Check that you loaded the intended storage location and project on restart.
No: The MPC500 does not retain entered data and audio after shutdown unless it has been saved.
What should happen
The saved work is available to load after the MPC500 restarts.
Why this happens
The official quick-start guide expressly warns that data and audio are deleted at power-off unless saved.
If it still doesn’t work
Check the connections and settings described above. If your device behaves differently, email us with its model, firmware version and the steps you tried.
All MPC500 fixesMore about MPC500
Similar symptoms on other gear
These guides cover other models. Use the instructions for the device you are setting up.
Sources & review
Sources reviewed: . Documentation does not replace a physical hardware test.
- MPC500 Quick Start Guide · Akai Professional · last checked 2026-09-26
Sections reviewed: Quick Start Guide p. 9.